Terms & Conditions

1. Acceptance of Terms

By accessing and using the Hoor-e-falak website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

3. Orders and Payment

When you place an order, you are making an offer to purchase. All orders are subject to acceptance and availability. We accept various payment methods as displayed on our checkout page. Payment must be received in full before dispatch.

4. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control. Risk of loss passes to you upon delivery.

5. Returns and Refunds

We accept returns within 7 days of delivery for unworn, unwashed items with original tags attached. Custom and sale items are final sale. Refunds will be processed within 5-7 business days after receiving the returned item.

6. Intellectual Property

All content on this website, including designs, images, text, and logos, is the property of Hoor-e-falak and is protected by copyright laws. Unauthorized use is prohibited.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. We reserve the right to terminate accounts that violate these terms.

8. Limitation of Liability

Hoor-e-falak shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products.

9. Contact

For questions about these Terms and Conditions, please contact us at info@hoorefalak.com or through our Contact page.